Return policy

Defective vibrating products purchased directly from our website can be exchanged within one year from time of purchase.  Proof of Purchase is required. Please note that Non-Vibrating items do not qualify for exchange. 

If goods were purchased from a shop, the claim must be settled between you (end customer) and the dealer. We have no influence over individual dealer's general terms and conditions or return policies.

Don't forget your receipt when returning to a dealer!

Questions? We can be reached at:

(800) 730-6016 Toll-free or
(310) 388-1544 Fax or
contact@funfactory.com